System Requirements

Have more questions? Submit a request

Computers

SimpleConsign is a cloud-based software so you can access the software from pretty much anywhere you have a computer and an internet connection. We have a few recommendations for computers and hardware that you will use in store to ensure you have the best experience possible.

Do not buy a Snapdragon X or ARM-based Windows PC, Chromebook, a tablet, or a computer running a Linux OS as they are not compatible.
You don't need a super expensive computer, but lower-end computers often lead to slower load times which can impact checkout speeds and inventory management. We recommend 16GB of RAM for enhanced performance.

Here's a list of things to keep in mind:

Windows

  • Ensure your Operating System version is currently supported by Microsoft.
  • Make sure you have enough USB ports for each piece of equipment. Often this is 5 USB ports per computer. (Mouse, Keyboard, Receipt Printer, Label Printer, and Barcode Scanner).

Mac

  • Ensure your Operating System version is currently supported by Apple.
  • Make sure you have enough USB ports for each piece of equipment. Often this is 5 USB ports per computer. (Mouse, Keyboard, Receipt Printer, Label Printer, and Barcode Scanner).
If you end up with too few ports we would recommend a wall-powered USB hub to plug your mouse and keyboard into instead of directly into the computer. This allows the printers to have their own ports and plenty of power to run well.

Internet

For internet, we recommend a minimum of 5MBS per device connected to the store's internet as a good rule. This includes cell phones, tablets, credit card readers, and all computers. You will have a better experience the higher quality of your internet.

Many of our stores keep a mobile hotspot on standby just in case.

New Printers and other Hardware

If you are in need of new hardware please consider purchasing from our hardware partner ShopPOS

They can also be reached at 937-213-0748

Articles in this section

Was this article helpful?
7 out of 7 found this helpful