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Configure Store SimpleACH

1. When you are ready to begin setting up SimpleACH, log in to the Back Office side of the software, navigate to the Company tab, and select the green SimpleACH Configuration button to proceed.
   
   
   
   
2. From here, the Primary User will be sent an email containing a 6-digit code.
   
   
   
   
3. Copy and paste the code in SimpleConsign and hit Submit.
   
   
   
   A new window will appear, displaying five tabs: Info, Account, Beneficial Owners, Funding Sources, and Assign. You will need to navigate through each tab and provide the required information to configure SimpleACH.
   
4. Review the details provided in the Info tab.
   
   

   

   The Info tab includes reminders about the documents you may need in the upcoming steps and key details about payouts through SimpleACH.

5. Next, navigate to the Account tab and click Create My Account Now.
   
   
   
   
6. Enter your Account information like email, first and last name, legal business name, and business type. Click Continue to proceed.
   
   
   
   
7. Complete your Business Information. At the bottom of this screen, you'll see a check box for "I am also a company controller." If you are responsible for managing the business and its finances, check this box. Click Continue to proceed.
   
   
   
   
8. Fill out the User Verification fields. Check the terms of service and privacy policy box if you agree. Click Agree and Continue to move on to the next step.
   
   
   
   
9. Complete the Controller information. You'll need documentation to verify the identity of the controller (i.e. driver's license, passport, ID card, business document, etc.) and also provide a digital copy of the document you choose. Click Submit to move on.
   
   
   
   
10. Complete the Business Document upload and hit Submit. 
    
    
    
    
11. If the upload is successful, you'll receive a confirmation message. Close the window to proceed.
    
    
    
    
12. If any documentation is missing, an alert will prompt you to address the issue.
    
    
    
    
    Important note: Once all documents are successfully uploaded, they will be reviewed by Dwolla for accuracy. This process may take up to 3 business days.
13. Next, navigate to the Beneficial Owners tab. Select the appropriate option for business ownership:
    
    • At least one individual owns 25% or more of the business.
    • No individual owns 25% or more of the business.
     Click Continue.
    
    
    
    
14. Select the +Add Owner button.
    
    
    
    
15.  Fill out the owner information. If your personal address is different from the business address, please input your personal address as the beneficial owner. Select Submit when done.
    
    
    
    
16. Repeat steps 14 and 15 if you have multiple owners. Check the acknowledgment box and hit Submit.
    
    
    
    
17. If the upload is successful, a confirmation message will appear. Close the window to proceed.
    
    
    
    
18. Next, navigate to the Funding Sources tab and click Link Funding Source.
    
    
    
    
19. You'll be redirected to a new screen to connect your bank account through Plaid. Click Get Started.
    
    
    
    
20. Enter your phone number and click Continue.
    
    
    
    
21. Verify your phone number by entering the code that was text to you and click Continue.
    
    
    
    
22. Find and select your financial institution.
    
    
    
    
23. Enter your bank account Access ID and Passcode.
    
    
    
    
24. Repeat steps 18-23 if you will be using multiple funding sources. Once your funding source is connected, navigate over to the Assign tab and select the funding source for each location. You may choose to use different funding sources for different locations if desired.
    
    
    
    
25. Congratulations! You completed the Store SimpleACH setup. You may need to wait a few days before your documentation is approved but once that's done, you're ready to begin setting up SimpleACH for your consignors or vendors.
    
    

Configure SimpleACH for Consignors/Vendors

1. Navigate to the Consignor tab and double-click on the Consignor profile.
2. Check mark SimpleACH Enabled. This will send a notification to the consignor or vendor.
3. Hit Save and Close at the bottom of the profile window.
4. From here, the consignor will need to follow the instructions outlined in our SimpleACH Setup for Consignors and Vendors guide.
5. Once the consignor or vendor has completed their SimpleACH setup, you’ll see a '✔︎' next to each step of the of the SIMPLEACH SETUP PROGRESS section. Each step: Verify Email Address, Created Account, and Created Funding Source needs to be completed in order to use SimpleACH.
   
   

Reporting

To effectively manage and monitor ACH readiness for your business, please refer to our SimpleACH Consignor/Vendor Setup Status Custom Report article. This guide will help you build a custom report to identify which consignors or vendors are set up for direct deposit and which are not.

1. If your consignment store has implemented SimpleACH, you will receive a notification, and a "SimpleACH" option will appear at the bottom of the Consignor Access left-hand navigation menu.
2. Click SimpleACH to initiate the setup process. The initial prompts will guide you through connecting your account. SimpleACH employs a secure third-party payment processor, ensuring that neither the store nor SimpleConsign retains your bank account information.
3. To proceed, enter your email address, first name, and last name, then click Continue.
   
   
   
   
4. You will be prompted to provide your bank account details, including the routing and account numbers, which are necessary to facilitate direct payments to your bank.
5. After verifying the accuracy of your bank information, click Add Bank to link your account to SimpleACH.
   
   
   
   
6. This connection will enable the SimpleACH feature in SimpleConsign for future payouts.