Supported Receipt Printers
- Printers with an ❌ are no longer supported by the manufacturer, which means SimpleConsign will be phasing out support for these printers as well.
Citizen
- Citizen CT-S310ii
Star
- Star TSP 650ii
- Star TSP 100 ❌
- Star TSP 650 ❌
Epson
- Epson TM-T20 ❌
Purchasing a new receipt printer
- If you have a receipt printer that’s more than 5 years old or is near that age, we highly recommend purchasing a new one to mitigate any potential end of life and software compatibility issues.
- If you're looking to purchase a new receipt printer and are based in the United States, our hardware partner, Shop POS Portal, is a good resource.
- Don't forget to order thermal receipt paper for use with your receipt printer.
- If you order a secondhand receipt printer you run the risk of receiving a device that has had custom code loaded onto it. This is not something SimpleConsign can fix and it may cause a supported printer model to become incompatible.
No access to supported receipt printing
- If you're in a pinch and don't have immediate access to a supported receipt printer, you can use a standard desktop printer to print full page receipts or email receipts to customers with an email on file.