Consignor Balance vs. Customer Store Credit

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Consignor Balance

  • Consignor balance is what is accumulated when consignment items are sold.
  • This balance can be paid out in cash, check, SimpleACH, or store credit.
  • This balance can be modified under the Consignment tab.

Customer Store Credit

  • Customer store credit is balance that can only be spent in store.
  • Customer store credit is at the customer level.
  • This balance can be added to through a consignor payout, returning a sale, or manually modifying under the customer account.

Available Credit at Checkout​

Consignors are location specific, however when you make a consignor, a matching customer account is created alongside it where customer store credit is saved. Customer accounts are company wide.

At the time of checkout, these two balances are combined once a customer account is linked to a transaction. Customer store credit balance will be deducted first then consignor balance.

For example, $7.50 in consignor balance and $30.00 in customer store credit would result in $37.50 in available credit at checkout.

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