Troubleshoot Blank Labels/Tags

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If your label printer is pushing out blank labels, please try the following troubleshooting methods:

  • Try a different roll: defects in the manufacturing happen occasionally
  • To test the label, swiftly run your fingernail back and forth across its surface. If this action leaves marks, it indicates that the labels are thermal, meaning they are printed using heat instead of ink. SimpleConsign only supports thermal labels. Please note that old labels or those exposed to sunlight may not function correctly.


2-Up labels pictured with heat generated lines for testing
 

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